Turkish Airlines Review: Economy Class Experience


Turkish Airlines is one of the leading airlines in the world, serving over 300 destinations in 124 countries. The airline takes pride in its high-quality service, modern fleet, and extensive route network. In this article, we will focus on the economy class experience provided by Turkish Airlines, examining various aspects such as in-flight amenities, seat comfort, food and beverage options, entertainment, and overall customer satisfaction.

In-Flight Amenities

One of the key factors that contribute to a comfortable flight in economy class is the availability of in-flight amenities. Turkish Airlines provides a range of amenities to ensure that passengers have a pleasant travel experience. These amenities include a personal entertainment system with a wide selection of movies, TV shows, music, and games, as well as USB and power outlets for electronic devices. Additionally, passengers are provided with a pillow, blanket, and amenity kit containing essentials such as a toothbrush, toothpaste, and socks.

Seat Comfort

Seat comfort is a crucial aspect of the economy class experience, especially on long-haul flights. Turkish Airlines offers ergonomically designed seats with adjustable headrests and ample legroom, providing passengers with a comfortable seating environment. The seats also feature a recline function, enabling passengers to relax and rest during their journey. However, some passengers have reported that the seat width could be improved to enhance overall comfort, especially on longer flights.

Food and Beverage Options

The quality of food and beverage options available in economy class can significantly impact the overall travel experience. Turkish Airlines offers a complimentary meal service on most international flights, with a choice of hot meals, as well as a selection of snacks and beverages. The airline also caters to special dietary requirements, including vegetarian, vegan, and gluten-free options. Passengers have praised the variety and taste of the meals served, as well as the attentiveness of the cabin crew in ensuring that their preferences are accommodated.


In terms of in-flight entertainment, Turkish Airlines provides a diverse selection of content to cater to the preferences of different passengers. The personal entertainment system offers a wide range of movies, TV shows, music, and games, allowing passengers to stay entertained throughout their journey. Furthermore, the airline regularly updates its entertainment library to ensure that passengers have access to the latest releases and popular titles. However, some passengers have highlighted the need for improved Wi-Fi connectivity and streaming options to enhance the overall entertainment experience.

Customer Satisfaction

Ultimately, customer satisfaction is a significant indicator of the overall economy class experience provided by Turkish Airlines. The airline has received positive feedback from passengers regarding the friendly and attentive service of the cabin crew, as well as the overall cleanliness and maintenance of the aircraft. Additionally, Turkish Airlines has implemented various initiatives to enhance customer satisfaction, such as the introduction of a new dining concept for economy class passengers and the continuous improvement of its in-flight entertainment offerings.


In conclusion, Turkish Airlines offers a commendable economy class experience, providing passengers with a range of amenities, comfortable seating, high-quality food and beverage options, and diverse entertainment content. The airline’s commitment to customer satisfaction is evident through its continuous efforts to enhance the overall travel experience for economy class passengers. While there is room for improvement in certain areas such as seat width and in-flight connectivity, Turkish Airlines remains a popular choice for travelers seeking a comfortable and enjoyable economy class journey.