Tiger Airways, now known as Scoot, is a low-cost airline based in Singapore. The airline has received mixed reviews from customers, with some praising its affordability and others criticizing its service and reliability. In this article, we will take a closer look at Tiger Airways reviews, exploring both the positive and negative aspects of the airline.

Background of Tiger Airways

Tiger Airways was founded in 2003 and operated its first flight in 2004. The airline quickly gained popularity for offering affordable air travel options to various destinations in Asia and Australia. In 2017, Tiger Airways merged with Scoot, another low-cost airline, to form the Scoot Group.

Positive Reviews

One of the primary advantages of Tiger Airways is its competitive pricing. Many travelers appreciate the airline’s budget-friendly fares, which make air travel accessible to a broader range of customers. Additionally, the airline’s extensive network of destinations allows passengers to explore various cities and countries without breaking the bank.

Another aspect of Tiger Airways that receives positive feedback is its modern fleet of aircraft. The airline operates a mix of Boeing and Airbus planes, featuring comfortable seating and in-flight entertainment options. These amenities enhance the overall travel experience for passengers, especially on longer flights.

Furthermore, some customers have commended Tiger Airways for its convenient booking process and user-friendly website. The airline’s online platform makes it easy for travelers to search for flights, compare prices, and make reservations, saving time and hassle.

Negative Reviews

Despite its affordability, Tiger Airways has also faced criticism from dissatisfied customers. One common complaint is related to the airline’s punctuality and reliability. Some travelers have reported delayed or canceled flights, leading to disruptions in their travel plans and inconveniences.

Another recurrent issue highlighted in Tiger Airways reviews is the level of customer service. Several passengers have expressed frustration with the airline’s handling of inquiries, complaints, and compensation for flight disruptions. Poor communication and a lack of responsiveness have left some customers feeling dissatisfied with their overall experience.

In addition, some travelers have raised concerns about the airline’s extra fees and charges. While Tiger Airways offers low base fares, the cost of add-ons such as baggage, seat selection, and in-flight meals can quickly add up, diminishing the perceived value of the initial ticket price.

Overall, the reviews for Tiger Airways paint a mixed picture of the airline’s performance and customer satisfaction. While many travelers appreciate the affordability and convenience of the airline, others have encountered issues with punctuality, customer service, and additional fees.

In Conclusion

Tiger Airways, now operating as Scoot, is a prominent player in the low-cost airline industry. The airline has garnered both positive and negative reviews from customers, reflecting a range of experiences and perceptions. While some travelers value the affordability and modern amenities offered by Tiger Airways, others have encountered challenges related to flight punctuality, customer service, and extra costs.

As with any airline, it is essential for prospective passengers to consider these various factors when choosing to fly with Tiger Airways. By weighing the pros and cons based on the available reviews and personal preferences, travelers can make informed decisions that align with their needs and expectations.