Thai Vietjet Air Review: Offering Affordable and Customer-Friendly Air Travel


Thai Vietjet Air is a relatively new player in the aviation industry, having established itself in 2014 as a joint venture between Vietnamese airline Vietjet Air and Thai businessman Kan Air. Despite being a relatively new addition to the market, Thai Vietjet Air has quickly gained a reputation for offering affordable and customer-friendly air travel. In this review, we will examine the various aspects of the airline, including its safety record, fleet size, route network, customer service, and overall flying experience.

Safety Record

Safety is undoubtedly one of the most critical aspects of air travel, and Thai Vietjet Air has maintained a solid safety record since its inception. The airline’s operational standards are in line with international safety regulations, and it prioritizes the safety and well-being of its passengers and crew. Thai Vietjet Air has also earned certification from the International Air Transport Association (IATA), further cementing its commitment to safety and reliability.

Fleet Size and Route Network

Although Thai Vietjet Air is a relatively new entrant in the aviation industry, the airline has managed to build a sizeable fleet of modern aircraft. The airline primarily operates a fleet of Airbus A320 aircraft, known for their fuel efficiency and passenger comfort. In terms of its route network, Thai Vietjet Air serves a diverse range of destinations within Thailand and the broader Southeast Asian region. The airline’s route network includes popular tourist destinations, business hubs, and cultural centers, making it a convenient choice for both leisure and business travelers.

Customer Service

Thai Vietjet Air prides itself on providing excellent customer service, with a focus on ensuring a positive and comfortable experience for its passengers. The airline’s staff is known for their friendly and professional demeanor, and the in-flight service is efficient and customer-oriented. From the moment passengers check in to the time they disembark, Thai Vietjet Air strives to exceed expectations and deliver a high level of customer satisfaction.


One of the most significant selling points of Thai Vietjet Air is its affordability. The airline has positioned itself as a budget-friendly option, offering competitive fares and value-for-money travel options. This approach has resonated with budget-conscious travelers who seek cost-effective yet reliable air travel. By keeping its operational costs low and implementing strategic pricing strategies, Thai Vietjet Air has made air travel more accessible to a broader segment of the population.

Flying Experience

The overall flying experience with Thai Vietjet Air is characterized by efficiency, comfort, and convenience. The airline’s modern fleet is well-maintained, and the in-flight amenities cater to the needs of passengers. Whether it’s comfortable seating, complimentary refreshments, or onboard entertainment options, Thai Vietjet Air ensures that passengers have a pleasant journey from start to finish. The airline also emphasizes punctuality and strives to adhere to flight schedules, minimizing inconveniences for travelers.


In conclusion, Thai Vietjet Air has carved a niche for itself in the aviation industry by offering affordable and customer-friendly air travel. With a strong focus on safety, a modern fleet, a diverse route network, excellent customer service, and a commitment to affordability, the airline has proven to be a reliable choice for travelers. As Thai Vietjet Air continues to expand its operations and enhance its offerings, it is poised to become a significant player in the Southeast Asian aviation market. Whether it’s for business or leisure, passengers can expect a positive flying experience with Thai Vietjet Air.