Tiger Airways Review: A Comprehensive Look at the Low-Cost Carrier

Tiger Airways, also known as Tigerair, is a prominent low-cost airline in the Asia-Pacific region. Founded in 2003, it has quickly gained popularity among budget-conscious travelers looking for affordable air travel options. Despite its popularity, Tiger Airways has also faced its fair share of criticisms and controversies. In this article, we’ll take a comprehensive look at Tiger Airways, examining its history, services, safety record, customer reviews, and controversies.

History and Services

Tiger Airways was established in Singapore in 2003, with the aim of offering low-cost air travel options to passengers. In the early years of its operation, the airline focused primarily on short-haul flights within the Asia-Pacific region. However, it has since expanded its route network to include destinations in Australia, India, and Southeast Asia.

The airline’s fleet consists of modern Airbus A320 aircraft, known for their fuel efficiency and reliability. Despite being a budget carrier, Tiger Airways offers a range of services to its passengers, including online check-in, in-flight entertainment, and various add-on options such as seat selection and extra baggage allowance.

Safety Record

When it comes to choosing an airline, safety is a top priority for most travelers. Tiger Airways has had its fair share of safety incidents and controversies over the years. In 2014, the airline was temporarily banned from operating in Indonesia after a series of safety violations. However, it’s important to note that Tiger Airways has since taken steps to improve its safety record and regain the trust of its passengers. The airline has also passed safety audits conducted by various aviation authorities, including the Civil Aviation Authority of Singapore.

Customer Reviews

Customer reviews of Tiger Airways are a mixed bag. While some passengers praise the airline for its affordable fares and friendly service, others have complained about hidden fees, flight delays, and poor customer service. One common complaint among passengers is the airline’s strict baggage allowance policy, which can result in unexpected fees for overweight or oversized bags. However, it’s worth noting that many budget airlines operate with similar policies, and passengers are encouraged to familiarize themselves with the airline’s terms and conditions before booking a flight.

Controversies

Like many airlines, Tiger Airways has faced its fair share of controversies over the years. In addition to safety concerns, the airline has also been criticized for its treatment of staff and labor practices. In 2011, the airline faced a major strike by its pilots and cabin crew, which resulted in numerous flight cancelations and inconvenience for passengers. The airline has also been subject to regulatory scrutiny and fines for non-compliance with aviation regulations in various countries.

In Conclusion

Tiger Airways has undoubtedly made a significant impact on the low-cost airline industry in the Asia-Pacific region. While it offers affordable air travel options to millions of passengers, the airline has also faced numerous challenges and controversies. As with any airline, it’s essential for passengers to research and consider all factors before booking a flight with Tiger Airways. This includes familiarizing themselves with the airline’s safety record, customer reviews, and any potential controversies. With proper knowledge and research, passengers can make informed decisions when choosing an airline for their travel needs.