Sri Lankan Airlines: A Comprehensive Review

Sri Lankan Airlines is the national carrier of Sri Lanka and is known for its exceptional service, top-notch amenities, and dedication to providing a comfortable and enjoyable travel experience for its passengers. Established in 1947, the airline has come a long way from its humble beginnings and is now recognized as one of the most reputable airlines in the world. This article will delve into the various aspects of Sri Lankan Airlines, including its history, fleet, destinations, in-flight services, and customer reviews.


Sri Lankan Airlines, originally known as Air Ceylon, was founded in 1947 and operated its first flight from Colombo to Karachi, Pakistan. Over the years, the airline expanded its routes and fleet, gaining a reputation for reliability and customer satisfaction. In 1979, the airline rebranded itself as Air Lanka and became the national carrier of Sri Lanka. In 1998, the airline adopted its current name, SriLankan Airlines, and joined the prestigious oneworld alliance in 2014. Today, the airline operates flights to over 100 destinations in 47 countries, providing seamless connections to travelers around the globe.

Fleet and Destinations

Sri Lankan Airlines boasts a modern and diverse fleet of aircraft, including Airbus A320, A321, A330, and A350, as well as ATR 72-600s for domestic and regional flights. The airline’s fleet is renowned for its reliability, comfort, and fuel efficiency, ensuring a smooth and pleasant journey for passengers. In terms of destinations, Sri Lankan Airlines serves a wide range of domestic and international routes, connecting major cities in Asia, Europe, Australia, and the Middle East. The airline’s extensive network allows passengers to easily reach their desired destinations with convenient connections and competitive fares.

In-Flight Services

One of the key aspects of Sri Lankan Airlines is its exceptional in-flight services, which cater to the diverse needs and preferences of passengers. The airline offers various classes of travel, including Economy Class, Business Class, and a luxurious new class called Premium Economy, which provides extra comfort and amenities for travelers. Regardless of the class of travel, passengers can expect warm hospitality, delicious meals, personalized entertainment options, and comfortable seating. Additionally, the airline’s friendly and attentive cabin crew ensures that passengers have a memorable and enjoyable flight experience.

Customer Reviews

Customer reviews and feedback are essential for assessing the quality of an airline’s services, and Sri Lankan Airlines has received numerous accolades and positive reviews from passengers and industry experts alike. The airline has been commended for its punctuality, safety standards, and commitment to customer satisfaction. Passengers have praised the airline’s spacious seating, delicious cuisine, and attentive cabin crew, highlighting the airline’s unwavering dedication to providing a world-class travel experience. Furthermore, Sri Lankan Airlines has been recognized with prestigious awards, such as the “Best Airline in South Asia” and “Leading International Airline in South Asia,” further solidifying its reputation as a top-tier airline in the region.

Overall, Sri Lankan Airlines continues to excel in providing exceptional services and a safe, reliable travel experience for passengers. The airline’s rich history, modern fleet, extensive network, and commitment to customer satisfaction make it a top choice for travelers seeking a comfortable and enjoyable journey. With its unparalleled in-flight services and positive customer reviews, Sri Lankan Airlines stands out as a prominent player in the global aviation industry, and is poised to continue its success in the years to come.