is a popular online travel agency that offers flights, hotels, and car rentals to customers all over the world. The company has received mixed reviews from customers, with some praising the affordable prices and user-friendly website, while others have complained about poor customer service and hidden fees. In this article, we will take a closer look at and its overall performance as an online travel agency. was founded in 2012 by Oliver Dlouhý and Jozef Képesi, and it has quickly become one of the leading online travel agencies in the world. The company’s website allows customers to search for flights, compare prices, and book their travel arrangements with ease. It also offers a “ Guarantee,” which promises to refund customers for any flight disruptions or cancellations.

One of the major advantages of using is its innovative “virtual interlining” technology, which allows customers to book flights with multiple airlines and on separate tickets. This can often result in significant cost savings for travelers, as they are able to take advantage of different carriers’ pricing and scheduling options. However, there have been complaints from customers about the complexity of booking multi-leg journeys and the difficulty of navigating the website.

In terms of customer service, has faced criticism for its handling of flight cancellations, delays, and other disruptions. Some customers have reported long wait times for assistance, as well as unhelpful or unresponsive staff. Additionally, there have been complaints about hidden fees and unexpected charges, which has led to frustration and disappointment among some travelers.

On the other hand, there are many satisfied customers who have had positive experiences with Many have praised the company for its competitive pricing, wide range of flight options, and easy-to-use booking system. These customers have found the website to be a valuable tool for planning and booking their trips, and they appreciate the convenience and flexibility that offers.

While has its strengths and weaknesses, it is clear that the company has made a significant impact on the online travel industry. Its unique approach to flight booking and its commitment to customer satisfaction have helped it to gain a loyal customer base and establish itself as a major player in the travel market.

In conclusion, is a well-known online travel agency that has garnered both positive and negative reviews from customers. While some appreciate its affordable prices and innovative technology, others have been disappointed by its customer service and hidden fees. As with any travel agency, it is important for potential customers to do their research and consider their options before making a booking. Regardless of its flaws, has undoubtedly changed the way people book travel and has become a go-to resource for many travelers around the world.