ITA Airways, previously known as Alitalia, has recently introduced its premium economy class, aiming to provide passengers with a more comfortable and luxurious travel experience. This upgrade comes as a response to the growing demand for enhanced amenities and services for long-haul flights, as well as to meet the competitive standards set by other major airlines. In this article, we will review ITA Airways’ premium economy class, taking into consideration the seat comfort, in-flight entertainment, dining options, and overall customer experience.

Seat Comfort:

One of the most important aspects of any premium economy class is the seat comfort. ITA Airways has taken this into consideration and has focused on providing spacious and ergonomic seats to its premium economy passengers. The seats are wider than those in the economy class, with extra legroom and adjustable headrests, offering a more relaxed and comfortable seating position for long flights. Additionally, the seats also recline further back, allowing passengers to rest and sleep more comfortably.

In-Flight Entertainment:

Another crucial factor in premium economy class is the in-flight entertainment. ITA Airways ensures that its premium economy passengers have access to a wide range of entertainment options, including a larger personal screen with a variety of movies, TV shows, music, and games. The airline also offers noise-canceling headphones to its premium economy passengers, providing a more immersive and enjoyable entertainment experience.

Dining Options:

Premium economy passengers on ITA Airways are also treated to an enhanced dining experience, with a selection of gourmet meals and a wider choice of beverages. The meals are specially curated by renowned chefs, focusing on quality and flavor. In addition, premium economy passengers also have the option to pre-order their meals, allowing them to customize their dining experience according to their preferences.

Overall Customer Experience:

Apart from the above-mentioned features, ITA Airways’ premium economy class aims to provide an overall enhanced customer experience. The airline ensures priority check-in, boarding, and baggage handling for its premium economy passengers, reducing the time spent in queues and enhancing the overall travel experience. The cabin crew are also trained to provide personalized and attentive service to premium economy passengers, ensuring that their needs and requests are promptly addressed.

In conclusion, ITA Airways’ premium economy class is a worthy upgrade for passengers looking for a more comfortable and luxurious travel experience. With its focus on seat comfort, in-flight entertainment, dining options, and overall customer experience, ITA Airways aims to set a new standard for premium economy travel. Whether it’s for business or leisure, the airline’s premium economy class offers a compelling option for travelers seeking a higher level of comfort and service. As the airline continues to expand and improve its services, it is likely that ITA Airways’ premium economy class will become a popular choice for discerning passengers.