El Al Airlines: A Comprehensive Review


El Al Airlines, the flag carrier of Israel, has been in operation for over 70 years, making it one of the oldest and most established airlines in the world. With a fleet of over 45 aircraft and a wide network of international destinations, El Al has created a strong reputation for itself in the aviation industry. However, like all airlines, it has also faced its fair share of criticism and mixed reviews from passengers. In this article, we will delve into the various aspects of El Al Airlines, including its history, services, safety record, and customer reviews, to provide a comprehensive analysis of the airline.

History and Services

Established in 1948, El Al has grown from a small domestic airline to a global player in the aviation industry. The airline offers a range of services to its passengers, including economy, premium economy, business class, and first class. In addition to its passenger services, El Al also operates a cargo division, providing freight transportation to various destinations across the globe.

El Al’s fleet consists of a mix of Boeing and Airbus aircraft, with the average age of its planes being relatively young compared to other airlines. This focus on modernizing its fleet has helped the airline maintain high safety standards, as evidenced by its safety record, which is on par with other leading airlines.

Safety Record

Safety is of utmost importance in the aviation industry, and El Al Airlines has taken significant steps to ensure the safety and security of its passengers. The airline has a strong safety record, with no major accidents in recent years. El Al has also invested in advanced safety and security technologies and protocols to maintain its excellent safety standards. Additionally, the airline adheres to strict international safety regulations and undergoes regular safety audits to ensure compliance.

Customer Reviews

While El Al has a strong safety record and a wide range of services, it has received mixed reviews from passengers regarding its customer service, in-flight experience, and overall reliability. Many passengers have praised El Al for its comfortable seating and in-flight entertainment, while others have criticized the airline for its inconsistent customer service and on-time performance.

Some customers have also expressed dissatisfaction with the quality of food and beverages offered on El Al flights, citing a lack of variety and freshness. However, it is important to note that customer reviews can vary significantly based on individual experiences and expectations.

Despite these criticisms, El Al has also received positive feedback for its efficient check-in processes, spacious seating in business and first class, and its commitment to providing a safe and secure travel experience.


In conclusion, El Al Airlines has established itself as a reputable airline with a strong focus on safety and modernization. While it has faced some criticism regarding customer service and in-flight experience, the airline continues to strive for improvement and has made efforts to address these concerns. With its extensive network of destinations and commitment to safety, El Al Airlines remains a viable option for travelers seeking to explore Israel or access other international destinations. As the airline continues to evolve and respond to customer feedback, it is likely that it will further enhance its reputation and standing in the global aviation industry.