Air Baltic Airlines: An In-Depth Review


Air Baltic is a popular and well-established airline based in Latvia. With a fleet of modern aircraft and a focus on customer service, the airline has garnered a lot of attention from both leisure and business travelers. In this article, we will take a closer look at the airline’s services, fleet, route network, and overall customer satisfaction to provide a comprehensive review of Air Baltic Airlines.

Fleet and Services

Air Baltic operates a modern fleet of Airbus and Bombardier aircraft. The airline has a total of 34 aircraft, including 20 Airbus A220-300s, 12 Bombardier Q400s, and 2 Boeing 737-300s. The Airbus A220-300 is the flagship aircraft of the airline and is known for its fuel efficiency, spacious cabin, and passenger comfort. The Bombardier Q400s are used for regional flights and are well-regarded for their reliability and low operating costs.

In terms of services, Air Baltic offers a range of amenities to its passengers. The airline provides complimentary snacks and drinks on all flights, and passengers can also pre-order meals from the airline’s varied onboard menu. Additionally, the airline offers a selection of duty-free products for purchase on board. The in-flight entertainment system is available on select aircraft, providing passengers with a range of movies, TV shows, and music to enjoy during their journey.

Route Network

Air Baltic operates a comprehensive route network, connecting major European cities with popular vacation destinations. The airline’s main hub is Riga International Airport in Latvia, and it offers direct flights to over 70 destinations in Europe, the Middle East, and Russia. Air Baltic has also established codeshare agreements with several other airlines, allowing it to offer its passengers access to an even wider range of destinations around the world.

Customer Satisfaction

When it comes to customer satisfaction, Air Baltic has received generally positive reviews from passengers. The airline has been recognized for its punctuality and reliability, with a high percentage of its flights arriving on time. In addition, the airline’s staff are often praised for their professionalism and friendliness, providing passengers with a pleasant and efficient travel experience.

One area where Air Baltic excels is in its commitment to environmental sustainability. The airline has been a pioneer in the use of the Airbus A220-300, which is one of the most fuel-efficient aircraft in its class. As a result, Air Baltic has significantly reduced its carbon footprint and has received recognition for its efforts in promoting eco-friendly travel.

Overall, Air Baltic’s dedication to customer satisfaction and environmental responsibility has made it a popular choice for travelers seeking reliable and comfortable air travel within Europe and beyond.


In conclusion, Air Baltic Airlines has established itself as a leading airline in Europe, offering modern aircraft, a comprehensive route network, and a commitment to customer satisfaction and environmental sustainability. With its focus on punctuality, reliability, and passenger comfort, the airline has earned a strong reputation among travelers. Whether flying for business or leisure, Air Baltic provides a quality travel experience that continues to attract a loyal customer base. As the airline continues to expand its fleet and route network, it is poised to remain a top choice for travelers seeking efficient and enjoyable air travel.