Aer Lingus is one of Ireland’s largest and most well-known airlines, with a history dating back to 1936. The airline operates a fleet of over 50 aircraft and serves more than 90 destinations across Europe, North America, and Africa. As with any major airline, Aer Lingus regularly receives reviews from passengers who have flown with them. These reviews can provide valuable insights into the quality of the airline’s service, the comfort of its aircraft, and the overall experience of flying with Aer Lingus.

In this article, we will take a closer look at some of the reviews of Aer Lingus from 2022, to gain a better understanding of how the airline is perceived by its passengers. We will examine both positive and negative aspects of these reviews, as well as any common themes or trends that emerge.

Positive Reviews

One common theme that emerges from positive reviews of Aer Lingus is the friendliness and professionalism of the airline’s staff. Many passengers praise the cabin crew for their helpfulness and attentiveness, and describe them as being warm and welcoming. This is often cited as a major factor in creating a positive and enjoyable flying experience with Aer Lingus.

Another aspect of Aer Lingus that receives high praise in many reviews is the quality of its in-flight service. Passengers frequently commend the airline for its comfortable seating, well-prepared meals, and overall pleasant in-flight experience. Many also note the cleanliness of the aircraft and the smoothness of the flight, which contributes to a positive overall impression of the airline.

In addition to the in-flight experience, Aer Lingus also receives positive feedback for its customer service on the ground. Many passengers appreciate the ease of booking tickets, the efficiency of the check-in process, and the helpfulness of the staff at the airport. These factors all contribute to a smooth and stress-free travel experience with Aer Lingus, which is reflected in the positive reviews from passengers.

Negative Reviews

While there are many positive reviews of Aer Lingus, there are also some negative experiences reported by passengers. One common complaint is regarding the punctuality of the airline’s flights, with some passengers reporting delays and cancellations that have caused inconvenience and frustration. This is a common issue for airlines and can be influenced by a range of factors, including weather, air traffic control, and operational challenges.

Another issue that is occasionally raised in negative reviews of Aer Lingus is the quality of its in-flight entertainment options. Some passengers report that the selection of movies and TV shows is limited, and that the entertainment systems on board are outdated or unreliable. This can detract from the overall experience of flying with Aer Lingus, particularly on longer flights where in-flight entertainment is an important factor for many passengers.

Some negative reviews of Aer Lingus also focus on the airline’s pricing and fees, with some passengers feeling that the cost of tickets and additional services is too high. This is a common issue for many airlines and reflects the ongoing challenge of balancing competitive pricing with the need to cover operating costs and generate revenue.

Overall, the negative reviews of Aer Lingus highlight areas where the airline can make improvements, such as in the areas of punctuality and in-flight entertainment. By addressing these issues, Aer Lingus can work towards providing a consistently positive experience for its passengers.


In conclusion, the reviews of Aer Lingus from 2022 provide valuable insights into the strengths and weaknesses of the airline from the perspective of its passengers. Positive reviews highlight the friendliness of the staff, the quality of the in-flight service, and the efficiency of the customer service on the ground. Meanwhile, negative reviews raise issues such as flight punctuality, in-flight entertainment, and pricing. By taking these reviews into account and addressing areas where improvements are needed, Aer Lingus can continue to provide a high-quality travel experience for its passengers.